Director, Global Indirect Tax
Location: Schiller Park
Posted on: June 23, 2025
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Job Description:
Upwork ($UPWK) is the world’s largest work marketplace,
connecting businesses with highly skilled professionals worldwide.
From entrepreneurs to Fortune 100 enterprises, companies trust
Upwork’s platform to access expert talent, leverage AI-powered work
solutions, and drive meaningful business outcomes. Upwork’s
AI-powered platform has facilitated over $20 billion in economic
opportunity for professionals worldwide. With professionals
spanning 10,000 skills, including AI and machine learning, software
development, sales and marketing, customer support, finance and
accounting, and more, Upwork empowers businesses of all sizes to
scale, innovate, and build agile teams. Upwork is looking for a
Director, Global Indirect Tax to lead our entire indirect tax
function from end-to-end. This position reports into the Senior
Director, Corporate Tax (Head of Tax) and will be responsible for
our indirect tax processes, technology implementations, strategy,
tax product advisory, global indirect tax controversy, indirect tax
M&A planning, and team development. Your Responsibilities: •
Own and evolve Upwork’s global indirect tax strategy, ensuring
compliance with VAT, GST, DST, and sales/use tax requirements
across multiple jurisdictions. • Lead the implementation and
optimization of global indirect tax processes, systems, and
automation efforts to support scale and accuracy. • Take ownership
and manage the indirect tax budget, identifying opportunities to
drive efficiencies. • Lead indirect tax controversy and be the face
of Upwork to government tax auditors. • Manage all indirect tax
reserves for ASC 450, including sales tax, use tax, and VAT/GST. •
Partner with cross-functional stakeholders—including Legal,
Product, Engineering, and Finance —to influence business decisions
and support new product launches and geographic expansion. •
Monitor evolving tax regulations and industry trends, translating
them into strategic insights and actions. • Provide M&A support
for indirect tax due diligence and integrations. • Build and mentor
a high-performing tax team focused on innovation, quality, and
strategic impact. • Effectively communicate complex tax issues in
written and oral format, including slide deck presentations,
memorandums, etc. • Manage the indirect tax relationship with our
external auditors and tax advisors. • Own and operate our SOX
controls for indirect tax. What it takes to catch our eye: • An
extremely effective communicator, both written and oral. • Ability
to provide tax consultancy in regards to our new and existing
products. • Deep expertise in global indirect taxes (VAT, GST, DST,
sales/use tax), ideally in the technology, digital services, or
marketplace sectors. • EA, CPA, or J.D. • Advanced degrees such as
LLM or Masters in Tax not required, but highly desired. • 8 years
of experience in a public company, law firm, or Big 4 public
accounting firm. • Strong leadership, communication, and project
management skills—comfortable operating in a remote-first,
high-growth environment. • Ability to drive efficiencies, automate
processes, and manage budgets • Tax engine management experience
(Vertex) • Experience with Alteryx At Upwork, you’ll shape the
future of work for a global, remote-first workforce, creating
economic opportunities for professionals worldwide. While we have a
physical office in Palo Alto, we currently hire full-time employees
in 21 U.S. states, making it easier than ever to join our mission
from wherever you call home. Our culture is built on trust,
risk-taking, customer focus, and excellence, all in service of our
core mission: to create economic opportunities so people have
better lives. We embrace authenticity and inclusion, encouraging
everyone to bring their whole selves to work. Personal and
professional growth is a priority here, supported through
development programs, mentorship, and our Upwork Belonging
Communities.
Keywords: , Glenview , Director, Global Indirect Tax, Accounting, Auditing , Schiller Park, Illinois
