Account Manager - Employee Benefits
Company: MST Insurance Solutions, Inc
Location: Schaumburg
Posted on: January 17, 2026
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Job Description:
Job Description Job Description Job Title: Account Manager
Classification: Exempt Department: Employee Benefits Location:
Schaumburg, IL /Hybrid/Flexible Reports to: Vice President Overview
The Account Manager interfaces with an assigned list of accounts
involving the Company's portfolio of products (i.e., medical,
dental, life, disability, vision, or other types of insurance.)
This individual is responsible for customer satisfaction, problem
resolution and account retention. We are a growing company looking
for people who want to grow with us! Essential Duties & Functions
Other duties may be assigned. • Relationship management of client •
Proactive development and execution of client benefit strategy and
annual renewal cycle • Intermediate understanding of compliance
(ACA, ERISA, HIPAA), benchmarking, renewal & marketing (RFP),
reporting & analytics, and able to perform these functions and
explain to client with guidance from the team lead as needed • In
conjunction with Benefit Analyst, responsible for the marketing
process which includes obtaining client census, submitting RFP, and
evaluating quotes in preparing renewal proposal and recommendations
for clients. If Benefit Analyst is assigned to account, AM is
responsible for coordination and final delivery of proposal
document. • Communicate due dates, timelines and expectations to
clients and partners with respect to annual renewal process as well
as compliance requirements • Independently, or in partnership with
Vice President as needed, lead client meetings and presentations •
Coordinates onboarding of new clients • Strong knowledge of and
relationships with vendors • Delegates tasks, training, and
onboarding as appropriate • Monitors and recommends opportunities
for client revenue enhancement • Recommend or initiate actions to
service the client effectively and proactively • Identify, plan,
and develop methods and procedures to obtain greater efficiency and
effectiveness of client benefit programs • Special projects as
assigned which may include client presentations, functions, and
meetings • Update and maintain client benefits admin portal at
renewal and throughout the year as needed • Builds and maintains
solid relationships with existing clients by providing exceptional
ongoing services and care • Maintain accurate client and policy
data and documents within Benelinx system • Acts as a liaison
between carriers and vendors and communicates accurate details
relating to benefits program in a timely manner • Coordinate and
attend open enrollment meetings as necessary • Participate in
market meetings, seminars and training programs as directed •
Expected to have regular client contact as established by the
service checklist and renewal timeline Qualifications To perform
this job successfully, an individual must be able to perform each
essential duty satisfactorily. Reasonable accommodation may be made
to enable qualified individuals with disabilities to perform the
essential functions. • Bachelor's degree from four-year college or
university, OR equivalent work experience • Minimum of three or
more years of employee benefits related experience and/or training
• Proficient with MS Office Suite • Strong mathematical and
analytical skills • Ability to maintain a high level of
confidentiality • Excellent verbal and written communication skills
• Ability to work independently and make accurate decisions and
demonstrate good judgement • Detail oriented with excellent
organizational and time/project management skills • Must have
active Life/Accident and Health Insurance Agent License • This
position may require routine or periodic travel which may require
the teammate to drive their own vehicle or a rental vehicle. If
required, acceptable results of a Motor Vehicle Record report at
the time of hire and periodically thereafter, and maintenance of
minimum acceptable insurance coverages are requirements of this
position • Maintain positive working relationships and clear
communication with co-workers, clients, and insurance carriers •
Must be available for offsite meetings with clients including
travel to out-of-state locations as needed. Job Posted by
ApplicantPro
Keywords: MST Insurance Solutions, Inc, Glenview , Account Manager - Employee Benefits, Accounting, Auditing , Schaumburg, Illinois
