Customer Service Associate

Company: Surehold
Location: Crystal Lake
Posted on: April 3, 2026

Job Description:

Job Description Job Description Title: Part-time customer service & sales support clerk Location: 135 Erick St, Unit E, Crystal Lake, IL 60014 (In-office) Hours: 20-30 hours per week - 10:00 AM – 3:00 PM, 3–4 days per week - In-office only Compensation: $17.00 – $19.00 per hour, based on experience Company: A growing national brand adhesive company Job Summary: We are seeking a reliable, detail-oriented Part-time Clerk to support sales, customer service, general office tasks, and CRM/system updates. This role combines sales support and customer service duties to keep our office running smoothly. Responsibilities:Maintain and update customer databases - Sales support and customer service - Assist with customer email campaigns (e-blasts) - Update and manage data in our CRM (HubSpot) - Perform other general office duties as needed Requirements: - Dependable with a positive attitude; self-motivated - Strong computer skills, especially MS Office - Excellent customer service and verbal/written communication - Professional appearance - Excellent organizational skills and ability to multi-task - Detail-oriented and able to work independently in a fast-paced environment - In-office presence required - Experience with HubSpot or other CRM systems Application Instructions: - Email resume and a brief cover note to Jerry Ragusa at Jerry@surehold.com - Include your availability and a short summary of relevant experience Equal Opportunity: Surehold is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, or any other status protected by law. About Us: We are a growing national brand adhesive company committed to quality, service, and teamwork. Company Description We are a manufacture of Retail and Industrial Adhesives. Company Description We are a manufacture of Retail and Industrial Adhesives.

Keywords: Surehold, Glenview , Customer Service Associate, Administration, Clerical , Crystal Lake, Illinois