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Information Systems Manager

Company: Illinois Tool Works Inc.
Location: Glenview
Posted on: January 9, 2021

Job Description:

Company Description
ITW Commercial Construction is a leading manufacturer with a proven history of creating innovative fastening solutions used by the professional commercial contractor in concrete anchoring and flooring, drywall, metal building, fire protection, plumbing, electrical, and HVAC applications. We take pride in our commitment to being a customer centric organization with operational excellence, superior service, and new product development that has guided the company through decades of growth by meeting the ever-changing needs of the commercial construction industry. Focusing on the needs of our end-users enables us to customize our product offering and service based on their requirements. ITW Commercial Construction encompasses the leading brands of Buildex-- (Teks--, Sammys--), Red Head (TruBolt--, Tapcon--), Ramset (Trakfast--), and PNA (Diamond Dowel--) with an overall history dating back to 1910.
Job Description
Job Summary:
Provide systems and technological leadership and direction for a $100 + million revenue business unit with 150+ employees operating across multiple facilities. Manage the IT Team and drive results through personal and team objectives. Manage the operational and security aspects of IT Applications and Infrastructure: hardware, voice and telecommunication networks and business systems and maintenance including Microsoft Navision and other applications.
Core Responsibilities:


  • Consults with key decision makers to analyze current and future computer system needs. Evaluates, recommends and develops plans for systems development and operations, hardware and software purchases, budget, and staffing.

  • Manages the development, implementation, installation, and operation of information and functional systems for the organization. Ensure that IT development projects are completed on time, within budget and meet the agreed upon performance requirements.

  • Negotiates and contracts with consultants, technical personnel, and vendors for services and products. Provides support to end users in the selection, procurement, usage, and maintenance of software programs and hardware.

  • Use the ITW toolbox (80/20, USa, etc) to analyze the Division's workflows and identify simplification opportunities. Work with end-users to implement simplification solutions.

  • Identify, lead and develop talent in order to maximize individual, team and organizational effectiveness in meeting company goals. This may include selecting and on-boarding talent, communicating effectively to foster a culture of engagement, cascading vision, creating goal alignment; and coaching through feedback, development planning and performance management.
    Competencies:

    • Team Success - Participate as a leader or member of a team. This includes supporting the ideas of others when appropriate, challenging others to creatively reach consensus, and involving others to participate in solutions to business issues. The ability to gain trust and build confidence is important to this competency

    • Managing Projects - The incumbent is to provide accurate estimates on projects and monitor progress to achieve results. Specifically, this competency requires the ability to monitor progress, report to appropriate stakeholders on project status, and manage multiple projects simultaneously.

    • Communications - The position requires accurate communication with others within the business. Therefore, clearly understanding and stating business requirements to develop systems is important to success in this area. Additional areas of communication include the ability to produce documentation related to systems work in an understandable form by others.

    • Continuous Improvement - The ability to evaluate current processes, and recommend appropriate changes is expected. Determine root causes of problems, produce a selection of possible solutions, recommend appropriate action, implement the improvement, and monitor results of the improvement are important in this area

    • Customer Service - This area includes the ability to understand user issues, translate them into action to correct any issues related to network systems. This includes the proper recording of user requests, reasonable and explainable estimates for time to completion of user requests, and execution to resolve user issues in a complete and accurate manner.
      Job Requirements:
      A Bachelor's degree in Information Systems or Computer Science.
      10 years of experience working in IT including 3 years as a manager with direct reports.
      The ideal candidate will have strong experience working with business leaders and business functions and can demonstrate a strong track record of success understanding the needs of the business and delivering technology solutions that meet those needs

      • Experience in the following areas is required or preferred as indicated:

        • Experience working in IT for a manufacturing company is required.

        • Experience implementing and supporting ERP systems is required. Experience with Microsoft Navision ERP is strongly preferred. Dynamics 365 is a plus.

        • Upgrades conferring with vendors/customers; developing, testing, evaluating, and installing EDI documents.

        • Proactive assessment and evaluation of current SQL dataware house to discover opportunities for enhancement.

        • MS SQL Server Database administration and TSQL, IIS server.

        • Design, develop and support Power BI Reports and Dashboards.

        • Demonstrated experience leading or managing IT projects from beginning to successful completion including developing the business case, obtaining business approval, and managing the project budget is required.

        • Manage all aspects of the implementation and operation of information and functional systems for the organization including software applications, servers, networks, printers, firewalls, EndPoint Protection, VoIP phone systems, and end-user computers/mobile devices.

        • Experience managing consulting/contract resources is preferred

        • Experience managing the IT budget for an organization is preferred.

        • Experience managing vendor relationships including negotiating contracts and pricing is preferred.
          Off-hours work may be required in some instances, as required. Travel to other division locations may be required as necessary.
          Work Environment:
          The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
          Physical Demands:
          The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The employee must occasionally lift and/or move up to 40 pounds. Specific vision abilities required by this job include Close vision, Distance vision, Peripheral vision, Depth perception and Ability to adjust focus. While performing the duties of this Job, the employee is regularly required to reach with hands and arms and talk or hear. The employee is frequently required to stand; walk; sit and use hands to finger, handle, or feel
          Additional Information
          All your information will be kept confidential according to EEO guidelines.
          Additional Information
          All your information will be kept confidential according to EEO guidelines.

Keywords: Illinois Tool Works Inc., Glenview , Information Systems Manager, Executive , Glenview, Illinois

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