GlenviewRecruiter Since 2001
the smart solution for Glenview jobs

Lead Customer Service Advisor

Company: Jiffy Lube
Location: Glenview
Posted on: April 8, 2021

Job Description:

Start Your New Career Today & enjoy job stability with Jiffy Lube as an Essential Business!IMMEDIATELY HIRING----Safety is our priority! COVID-19 protocols are in place! --Team Car Care owns and operates more than 550 Jiffy Lube auto service centers in North America. We offer a fun, fast paced work environment, with a comprehensive benefit package which includes medical plans, 401(k), certification/tuition reimbursement and paid vacations. At Team Car Care we invest in you and your future by providing excellent training for our technician, and management positions. We offer fast track career advancement opportunities for hard working, team players who can deliver results. If you are looking for more than a job, apply today and begin your career with Team Car Care!--DescriptionLead Customer Service Advisors are responsible for creating a WOW guest experience by delivering outstanding service. From the time the vehicle drives on the property, to when the keys are safely handed back, this position is responsible for ensuring tailored service recommendations, quality product installation and communication of any special circumstances that impact the overall satisfaction. This leadership role is also a critical link to our Guest First strategy, building sales and gross profit within the store location by using proven methods that exceed the guest's and Jiffy Lube business needs and that realize Team Car Care vision and strategy for guest care. The CSA has the authority to coach, challenge and provide direction where guest satisfaction is concerned. Position Criteria--

Provides and ensures excellent, professional "Guest First" care for all automotive services available Provides and ensures a positive consultative approach during the check-in process Ensures we accurately capture the guest's product needs and provides updates throughout the entire process to create a WOW experience Responsible for ensuring all in the CSA role understand the range of products and services available and offers the guest options tailored specifically to meet their preventative automotive needs Must be a team player that encourages collaboration; shares wins and feedback, creates a feeling of belonging to the guest as well as teammates. Responsible for ensuring CSA roles maintain or exceed sales mix target while simultaneously achieving high guest satisfaction by building relationships and trust Provides sales and guest service leadership during store meetings and team huddles Gives impartial advice to ensure guests are aware of manufacturer-recommended service needs are met Will have responsible for opening/closing the store Always deliver quality service Carry out other duties and projects necessary for the position ------Qualifications
Previous Experience is not Required. You must have the ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Be able to speak effectively with our guests and other Teammates. Must be able to stand on your feet on hard surfaces like concrete or metal Expect to work in an environment in which you frequently experience hot and cold temperatures, loud noises, and exhaust fumes Must be able to lift and move work-related items up to 50 pounds Perform all other duties as assigned or needed. Must be at least 18 years of age Candidates must be legally authorized to work in the U.S. without company sponsorship now or in the future --Team Car Care is an Equal Employment Opportunity and Affirmative Action Employer. All qualified applicants will receive consideration for employment without regards to that individual's race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, age, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law.

Keywords: Jiffy Lube, Glenview , Lead Customer Service Advisor, Hospitality & Tourism , Glenview, Illinois

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Hospitality & Tourism Jobs


Line Cook - Immediate Opening
Description: Role Overview br br Our Heart of House Team Members are responsible for setting the pace for a great shift, every shift. They provide dependable, fast service that is absolutely Chili's. If you take (more...)
Company: Chilis
Location: Wheaton
Posted on: 04/16/2021

Golf Professional
Description: Description Are you a Class A PGA/LPGA Professional looking to make a difference through teaching and fittings with access to cutting-edge technology Are you looking for a 40-hour work week with generous (more...)
Company: Dick's Sporting Goods
Location: Orland Park
Posted on: 04/16/2021

Hilton Hotel Brands - Front Desk Agent $16-$35/hr
Description: No experience requited, hiring immediately, appy now.A Guest
Company: Hilton
Location: Elkhart
Posted on: 04/16/2021


Retail Sales Associate - Golf
Description: DescriptionOn our team, everyone plays a critical role providing genuine, helpful and friendly service to help our athletes perform at their best and enjoy their sport. We're committed to creating an (more...)
Company: Dick's Sporting Goods
Location: Mishawaka
Posted on: 04/16/2021

Cashier (Customer Service Representative) - Retail Sales - Full Time or Part Time
Description: START YOUR STORY AT SPEEDWAY -- Speedway is focused and dedicated to your success We are committed to ensuring our employees receive proper training in order to provide excellent customer service to (more...)
Company: Speedway LLC
Location: Elkhart
Posted on: 04/16/2021

CDL A Local Delivery Driver in Elkhart IN
Description: Airgas, an Air Liquide company, is the leading U.S. supplier of industrial, medical and specialty gases, as well as hardgoods and related products one of the largest U.S. suppliers of safety products (more...)
Company: Airgas USA, LLC
Location: Elkhart
Posted on: 04/16/2021

Prep Cook
Description: As the main, and often first point of contact with our guests, the Cooper's Hawk Host is one of our most important roles. Our Hosts greet every guest in friendly and efficient manner. They are responsible (more...)
Company: Cooper's Hawk Winery and Restaurant
Location: Orland Park
Posted on: 04/16/2021

Restaurant Team Member - Crew (1137 - Oak Lawn 95th)
Description: Restaurant Team Member - Crew 1137 - Oak Lawn 95th 21010366 br DescriptionCULTIVATING A BETTER WORLDFood served fast doesn't have to be a typical fast food experience. Chipotle has always done things (more...)
Company: Chipotle
Location: Oak Lawn
Posted on: 04/16/2021

Restaurant Team Member - Crew (316 - Oak Park)
Description: Restaurant Team Member - Crew 316 - Oak Park 21009923 br DescriptionCULTIVATING A BETTER WORLDFood served fast doesn't have to be a typical fast food experience. Chipotle has always done things (more...)
Company: Chipotle
Location: Oak Park
Posted on: 04/16/2021

Retail Stocker
Description: Adecco is hiring immediately for Retail Merchandiser Jobs with our client Serv-U-Success. Offering weekly pay and comprehensive benefits available after 1
Company: Modis
Location: Orland Park
Posted on: 04/16/2021

Log In or Create An Account

Get the latest Illinois jobs by following @recnetIL on Twitter!

Glenview RSS job feeds