Quality Control Specialist - Retail Banking

Company: Busey Bank
Location: Glenview
Posted on: January 15, 2023

Job Description:

Duties and ResponsibilitiesDisplay ownership and ensure timely response and resolutions of issues.Provide phone, chat and email for Service Center Managers regarding regulatory and procedural policies.Assist with review Trust, Estate and Power of Attorney Documentation.Help trouble shoot system issues.Assist with review of medallion Guarantee DocumentationProvide IRA documentation supportReview quarterly cash audits information for assigned areas for the quarterly audit.Review audits for accuracy and correct processesAssist with the opening and closing of branches.Assist Service Centers in placing cash orders and completing daily balancing functions.Education and TrainingAssociate degree or higher is preferred.At least 2 years of retail banking experience is required.Requires advanced knowledge of Microsoft Office.QualificationsKnowledge:Strong oral and written communication skillsMicrosoft Office SuiteAbility to:Travel as needed to various branch markets to assist with conversionsWork independently and make decisionsPerform duties and make decisions under frequent time pressuresBusey believes that diversity and inclusion among our teammates is critical to our success as a company, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool. Equal Opportunity Employment is a priority for Busey and all qualified applicants will receive consideration regardless of race, color, religion, national origin, genetic information, sex (including pregnancy), age, sexual orientation, gender (including gender identity and expression), marital status, military status, veterans status, citizenship status, work authorization status, work disability, order of protection or any other characteristic protected by applicable law or other non-merit based factors.

Keywords: Busey Bank, Glenview , Quality Control Specialist - Retail Banking, Hospitality & Tourism , Glenview, Illinois