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Senior Manager, Network and Telecommunications

Company: Horizon Therapeutics
Location: Glenview
Posted on: January 15, 2022

Job Description:

Working at Horizon is more than a job - it's personal. For us, success is measured by the numbers that matter most - the number of lives we touch, the number we change and those we work tirelessly to help save. We're a team of agile, out-of-the-box thinkers who are inspired to do more because we know we're a part of something bigger. We strive to build meaningful careers at a company whose values we share because when we live up to our potential, we help others live up to theirs.

Position Summary:

The Senior Manager, Network and Telecommunications is responsible for the coordination of a technical team and the underlying technologies used in enterprise-wide connectivity. Connectivity solutions include LAN, WAN, MPLS, Cellular and various Telephony solutions. With hands on leadership, he or she will steer daily operations and projects as well as maintain relationships with business functions and vendors.


  • Leads and develops Horizon's network and telecom team with:
    • Staff network engineers
    • Managed service providers
    • Hands-on contributions
    • Oversees, maintains documentation, and manages the operation and life-cycle events of:
      • A complex global network infrastructure connecting on-premise systems, cloud services, corporate offices, and remote workers
      • A global VoIP telephony system (Cisco UC)
      • Employee cellular connectivity (Mobile devices, AT&T)
      • Network and telecom hardware & software (Cisco)
      • Public domain names, DNS, and certificates
      • Cloud Telephony solutions (eFax, RingCentral)
      • Acts as a lead and escalation point for network and telecom related projects and incidents
      • Utilizes network metric and performance reporting for strategic capacity planning
      • Develops and maintains standards to support rapid new site deployment
      • Identifies and implements an on-call schedule
      • Continually seeks to improve and automate operations by suggesting enhancements and/or changes to current processes and technologies
      • Manages time efficiently in order to balance project activity alongside daily operational tasks
      • Interfaces with Horizon partners, consultants, and vendors
      • Support other IT initiatives as assigned
      • Occasional travel for projects, conferences, and to Horizon locations

        Qualifications and Skills Required:
        • 7+ years of progressive IT experience
        • 4+ years of direct hands-on experience managing and configuring enterprise networks
        • 3+ years of leadership experience
        • Experience supporting a 24x7x365 production environment
        • Experience working with virtualized server environments such as VMware and Nutanix
        • Experience with Cisco Catalyst switches, Nexus switches, and ISR router platforms
        • Experience working with telecom service providers (AT&T, Verizon, etc.) as well as managed service providers
        • Cisco CCNA or equivalent required, CCNP or equivalent preferred
        • Skilled in vendor negotiation
        • Familiarity of best practice configuration, including, but not limited to:
          • Switches & Routers
          • Wireless LAN devices and systems
          • Telephony hardware and software
          • Familiarity with Cisco DNA Center
          • Hands-on experience and/or capability working with the following technologies and skillsets:
            • Local area network technologies (switching, routing, firewalls, wireless)
            • Advanced network concepts (e.g. SD-WAN, network segmentation, VLANs, policy-based routing, QoS)
            • Network Access Control (RADIUS, 802.1X, Windows NPS, Cisco ISE, etc.)
            • Dynamic routing protocols (EIGRP, OSPF, BGP)
            • VPN (Site-to-Site, Remote Access, SSL)
            • Firewall rulesets and configuration
            • Basic networking technologies such as DNS, DHCP, NTP
            • Programming or scripting languages for use in automating tasks
            • Cisco VoIP and Video (CUCM, Unity Connection, CER, etc.)
            • Ability to coordinate and attend maintenance, troubleshooting, and upgrades of all technologies mentioned within and outside of business hours

              Horizon Core Values & Competencies:

              • Manages Ambiguity
              • Strategic Mindset
              • Demonstrates Self-awareness
              • Cultivates Innovation
              • Develops Talent

                • Drives Results
                • Ensures Accountability
                • Decision Quality

                  • Courage
                  • Collaboration
                  • Instills Trust

                    Horizon requires all U.S. employees to be fully vaccinated, as a condition of employment, with Pfizer that has been fully approved by the Food & Drug Administration (FDA) or one of the vaccines currently granted emergency use authorization by the FDA such as Moderna or Johnson & Johnson. Fully vaccinated is defined as two weeks after your final dose of the Pfizer, Moderna or Johnson & Johnson vaccine. We will provide medical and religious accommodations as required by law.

                    Horizon Therapeutics plc does not discriminate on the basis of race, color, religion, gender, sexual orientation, national origin, age, disability, veteran status, or any other characteristic protected by law. It is our intention that all qualified applications are given equal opportunity and that selection decisions be based on job-related factors. Any individual, who, because of a disability, needs accommodation or assistance in completing this application or at any time during the application process, should contact the Human Resources Department.

Keywords: Horizon Therapeutics, Glenview , Senior Manager, Network and Telecommunications, IT / Software / Systems , Glenview, Illinois

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