Appliance Service Representative

Company: Abt
Location: Glenview
Posted on: January 12, 2021

Job Description:

Abt Electronics has an immediate opening for the position of an Appliance Repair Representative. We are a family owned company who has been in business since 1936 and continues to experience strong growth year after year. Abt Electronics specializes in electronics, appliance & furniture sales, delivery, installation and servicing all the products we sell. We are a perennial winner of the Chicago Tribune's Top Workplace Award. We are looking for a highly motivated, flexible & friendly Appliance Repair Representative to join our team. If this is you, we want to hear from you!In addition, must be comfortable contributing/working in an entrepreneurial, fast-paced and fun work environment. Primary duties include:* Assisting customers over the phone with their appliance service needs* Basic troubleshooting with appliance issues* Creating service tickets to document customers' needs* Dispatching service techs to customers' homesJob Requirements:* At least 1 year of customer service experience* Basic operational knowledge of appliances* Strong computer skills* Ability to take initiative & make decisions* Approachable & outgoing personality* Scheduling includes night & weekend hours* Bi-lingual a plusWe offer our team members:* Hourly rate starting at $15.50 or more based upon experience* Yearly performance review* Potential for advancement* Medical/Dental (Blue Cross and Blue Shield PPO Network) & Vision (VSP)* 401(k) (Charles Schwab) which includes a matching program* Life & Disability insurance (Lincoln Financial)* Generous Paid Time Off/Sick Pay Program* Continued training & career development* Employee discounts on all products we sell* Performance based bonus programs* Employee fitness center complete with weight machines, free weights, treadmills, elliptical machines, basketball, and racquetball courts

Keywords: Abt, Glenview , Appliance Service Representative, Other , Glenview, Illinois