Custom Audio Tech Support

Company: Abt
Location: Glenview
Posted on: January 12, 2021

Job Description:

Abt Electronics has an immediate opening for the position of a Custom Audio Support Representative. We are a family-owned company that has been in business since 1936 and continues to experience strong growth year after year. Abt Electronics specializes in electronics, appliance & furniture sales, delivery, installation, and servicing all the products we sell. We are a perennial winner of the Chicago Tribune's Top Workplace Award. We are looking for a highly motivated, flexible & friendly Custom Audio Support Representative to join our team. If this is you, we want to hear from you!Primary duties include:* Assist customers over the phone with their home electronics service needs* Basic troubleshooting & tech support for consumer electronics* Process returns & exchanges* Create service tickets to document customers' needs & dispatch techs to customers' homes* Must be comfortable contributing/working in an entrepreneurial, fast-paced, and fun work environment.Job Requirements:* Basic operational knowledge of consumer electronics* Strong computer skills* Ability to take initiative & make decisions* Approachable & outgoing personality* Scheduling includes night & weekend hours* Must be able to stand for long periods of time* Ability to lift up to 75lbs* Bi-lingual a plusWe offer our team members:* Hourly rate starting at $17.50 or more based upon experience* Yearly performance review* Potential for advancement* Medical/Dental (Blue Cross and Blue Shield PPO Network) & Vision (VSP)* 401(k) (Charles Schwab) which includes a matching program* Life & Disability insurance (Lincoln Financial)* Generous Paid Time Off/Sick Pay Program* Continued training & career development* Employee discounts on all products we sell* Performance-based bonus programs* An employee fitness center complete with weight machines, free weights, treadmills, elliptical machines, basketball, and racquetball courts

Keywords: Abt, Glenview , Custom Audio Tech Support, Other , Glenview, Illinois