Patient Service Representative - ICC, Casual, Days
Company: Northwestern Medicine
Posted on: May 31, 2021
At Northwestern Medicine, every patient interaction makes a
difference in cultivating a positive workplace. This patient-first
approach is what sets us apart as a leader in the healthcare
industry. As an integral part of our team, you'll have the
opportunity to join our quest for better healthcare, no matter
where you work within the Northwestern Medicine system. At
Northwestern Medicine, we pride ourselves on providing competitive
benefits: from tuition reimbursement and loan forgiveness to 401(k)
matching and lifecycle benefits, we take care of our employees.
Ready to join our quest for better?
Communicates with patients and guests including greeting them
upon arrival, confirming identity and providing necessary
information related to their visit. Completes check-in/out
functions as directed. Confirms and updates patient identification
and demographic/insurance information. Completes patient
registration as needed. Obtains patient consents/authorizations.
Collects co-payments, past due balances and point of service
payments. Posts payments, process billing information and perform
end of day cash drawer closing. Keeps waiting area clean and
comfortable. Informs patients of any delays or changes in
appointment status. Schedules appointments as necessary. May
perform other duties as assigned.
Required: - High school diploma or GED equivalent. - Zero (0) to
two (2) years experience in a customer service position. Preferred:
- Bachelors degree. - Previous experience in a healthcare setting.
- Working knowledge of medical terminology. - Bilingual.
Northwestern Medicine is an affirmative action/equal opportunity
employer and does not discriminate in hiring or employment on the
basis of age, sex, race, color, religion, national origin, gender
identity, veteran status, disability, sexual orientation or any
other protected status.
Keywords: Northwestern Medicine, Glenview , Patient Service Representative - ICC, Casual, Days, Other , Glenview, Illinois
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