28517 - Internal Operations Supervisor II

Company: Andersen Corporation
Location: Glenview
Posted on: June 4, 2021

Job Description:

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Description

We are looking for an inspirational leader to join our team in the Chicago Market as an Internal Operations Supervisor!

Purpose:

Responsible for effectively organizing and coordinating the work flow of large branch operations. Functions they oversee include those impacting order processing, permitting, revenue recognition, installer pay, accounts receivable, and/or scheduling. This position is also responsible for the implementation of lean processes within these functions.

Responsibilities:

* Set's goals and responsible for achieving maximum efficiency of service, tech measure and install teams while delivering high level of customer service. * Designs and manages data entry processes to ensure accuracy, efficiency and maximize first time through. Partners with IT team to drive continuous improvement and efficiency into the systems. * Responsible for ensuring proper documentation is maintained and available in accordance with compliance requirements. * Accountable for managing AR with a focus on minimizing bad debt expense while ensuring high levels of homeowner satisfaction. * Actively engage with other functional areas to design and drive processes that ensure high levels of homeowner satisfaction. Provide reporting to assist functional leaders in managing their teams adherence to processes and performance. * Lead and develop lean, efficient and standardized methods within functions. With a consistent emphasis on continuous improvement. * Oversee the development and maintainance of standard operating procedures for all functions for which they are responsible. * Provide training and direct daily work of direct report(s). * Other duties as assigned by supervisor.

Qualifications

Minimum qualifications

* Bachelor's degree and 3-5 years of leadership experience. * Demonstrated ability to work with minimal supervision, develop strategic plans, and colalborate with other functional leaders. * Proven ability to effectively manage multiple priorities in a fast-paced work environment. * Excellent organizational skills in structuring work assignments, creating standard work procedures, and planning. * Demonstrated leadership skills in directing, managing, and motivating employees. * Excellent communication skills: listening, written, and verbal * Excellent analytical skills for problem solving, interpreting data, and defining resolution. * Dependability in meeting deadlines, following through on commitments, and ensuring high levels of customer satisfaction.

Job:

Operations

Location:

Glenview, IL US

Organization:

Renewal by Andersen Corp.

Keywords: Andersen Corporation, Glenview , 28517 - Internal Operations Supervisor II, Other , Glenview, Illinois