Engineering & Operations Team Leader
Posted on: September 6, 2021
of us around the world wake up every day with a common purpose: to
make the world a safer, more secure and sustainable place. Science
is in our DNA; we are endlessly curious and passionate about
seeking and speaking the truth. We take delight in knowing that our
work makes a meaningful contribution to society, and we are proud
that our culture is centered on integrity, collaboration, inclusion
and excellence. UL stands at the forefront of technological
advancement, and we are continually challenged to find new ways to
foster innovation and positive change. Satisfying? Yes. Exciting?
our global footprint continues to grow, we are looking for an
Engineering & Operations Team Leader to manage our Switching
Devices team in Northbrook, IL or Melville, NY!
Engineering & Operations Team Leader for our Switching Devices team
demonstrates Profit and Loss responsibilities by effectively
managing the day to day activities of the team, supporting and
guiding decisions on projects, project management and opportunities
within a highly matrixed organization. Assists Business Manager in
defining goals, performance objectives and metrics to execute
strategy, with a focus on financial goals and metrics (revenue,
profit, enterprise value, etc.). Continuous check of resource
availability and evaluation of possible alternative solutions by
delegating work to appropriate levels for completion. Drives a high
performing team by managing the performance, development and
engagement of team members. This role is responsible for building
relationships with customers and supporting the commercial team by
ensuring workload balance and providing technical support needed to
satisfy customers and adhere to UL Mission.
and executes capacity and capability management under the guidance
of the Business Manager. Ensures effective workflow by engaging
with cross functional leads and customers in order to understand
scope of projects and technical needs to assign resources
effectively. Responsible for driving process improvements to ensure
financial results are achieved. Typically supports local members of
a team, but may support remote employees in other
a high performing team by managing the performance and development
of team members. Operates effectively in the UL matrix to actively
support and drive high performance culture changes, transformation
efforts and people engagement. Holds team and self accountable for
results, assists Business Manager in defining goals and performance
objectives and metrics to execute strategy. Develops and coaches by
providing, training, career counseling, feedback, guidance to drive
high performance and morale. Ensures understanding of and
compliance with all established policies and
customer loyalty, anticipates customer needs and provides proactive
solutions. Gathers, shares and responds to customer feedback.
Coaches and mentors employees to do the same. Supports sales by
building relationships with customers, requiring a deep
understanding of what is in pipeline, obtaining feedback on how UL
can do better, what is working well and identifies actions and
direct support to customers and team by providing technical
guidance and engineering judgment to complete projects and address
all issues arising needing resolution (i.e. customer complaints,
unusual requests, technical advice). Ensures quality and adherence
to policies and standards requirements.
and/or participates in discussions to drive business initiatives
through brainstorming discussions. Empowers and holds team
accountable to find new opportunities to effectively drive growth &
financial goals (revenue, profit, enterprise value,
Project Handlers to establish the appropriate test programs.
Supports and guides project handlers to ensure compliance with
requirements, changes in project scope or specifications and
customer notifications. Explains UL family of companies to the
degree (equivalent to a Bachelor degree) in Business
Administration, Management, Engineering or related field plus
generally five years directly related experience.
For UL, corporate and social responsibility isn’t new. Making
the world a safer, more secure and sustainable place has been our
business model for the last 125 years and is deeply engrained in
everything we do.
Ask any UL employee what they love most about working here, and
you’ll almost always hear, “the people.” Going beyond what is
possible is the standard at UL. We’re able to deliver the
best because we employ the best.
work: Every day is different for us here as we eagerly anticipate
the next innovation that our customers’ create. We’re inspired to
take on the challenge that will transform how people live, work and
play. And as a global company, in many roles, you will get
international experience working with colleagues around the
& achieve: We learn, work and grow together with targeted
development, reward and recognition programs as well as our very
own UL University that offers extensive training programs for
employees at all stages, including a technical training track for
Rewards: In the US, we provide lots of great benefits for our
employees are their families. From Volunteer Days off to 401k match
and retirement contribution benefits to flexible work location &
schedule options we look to support our employees no matter what
stage in life they are experiencing.
at UL is an exciting journey that twists and turns daily. We thrive
in the twists and revel in the turns. This is our every day. This
is our normal.
Curious? To learn more about us and
the work we do, visit
Keywords: UL, Glenview , Engineering & Operations Team Leader, Other , Glenview, Illinois
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