Commercial Real Estate Service Coordinator

Company: First Busey Corporation
Location: Glenview
Posted on: November 17, 2021

Job Description:

BASIC FUNCTION Appraisals are requested by the lenders through the RIMS system, and the coordinator acts as a job manager for ordering appraisals and having them reviewed. Interpretation of the appraisals and understanding of the appraisals in the lending process is necessary. The Bank has an environmental policy, and reports are ordered either through RIMS or from approved environmental professionals. The Commercial Real Estate Services Coordinator will interpret the reports and may direct that further investigation is needed to understand risks in the lending process. The coordinator interprets flood hazard determination reports for the funding desk and must have a complete understanding of federal regulations as to flood insurance. Follow-up is needed on expired flood insurance to including communicating with borrowers and force placing insurance as needed. DUTIES AND RESPONSIBILITIES Organizes the appraisal ordering process using the RIMS system. Accepts and orders appraisal requests from lenders and administrative assistants. Must be able to read appraisals and understand them in order to be in compliance with bank policy and federal regulations. Maintain a primary function of reading external appraisal reviews and communicating with appraisers as to correcting appraisals to be completed in an acceptable manner. As a secondary function, have the capability to review appraisals and evaluations. Order and review environmental reports. Develop an understanding of the reports so as take further action as required by bank policy and federal regulations. Be able to communicate with lenders and staff on environmental issues. Have a thorough understanding of federal regulations on flood hazard insurance for review of flood files and collaborate with lenders and staff on compliance. Maintain flood files with current information and communicate with borrowers as to continuous coverage. Force place insurance as needed to be in compliance. In all three areas of this job description (appraisal, environmental, flood hazard insurance) the associate must have an understanding of bank policy and federal regulations including, but not limited to, FDIC and FEMA regulations. STANDARDS OF PERFORMANCE Customer Service - Adheres to The Busey Promise service standards set by Service Plus (Busey's service model) in order to anticipate and exceed the needs of our customers, both internal and external. Functional Knowledge and Technical Skills - Skilled in job-specific knowledge that is necessary to provide the appropriate quantity and quality of work in a timely and efficient manner. Accountability - Work behaviors demonstrate responsible personal and professional conduct, which contributes to the overall goals and objectives of Busey. Interpersonal Relations (Teamwork) - Interacts effectively with others to establish and maintain smooth working relations. Attention to Detail - Working in a conscientious, consistent, and thorough manner. Information Gathering and Processing - Locating and collecting data from appropriate sources and analyzing it to prepare meaningful and concise reports that summarize the information. Oral Communication - Communicating ideas and information verbally to ensure that information and messages are understood and have the desired impact. QUALIFICATIONS Knowledge: * Strong oral and written communication skills * Strong organizational skills * Federal regulations * Math skills for financial calculations * Commercial loan process and its documentation Ability: * Maintain confidentiality of customer information * Take moderate care to prevent loss to the organization * Analyze and solve problems for which there are not precedents * Maintain mental concentration for variable lengths of time * Perform duties under frequent time pressures * Solve problems independently while applying logic and discretion EDUCATION and TRAINING Requires significant related work experience, Associate's degree preferred. Requires experience in real estate appraising or the ability to understand the appraisal process. Requires continued educations in areas of appraisal, environmental, and flood hazard insurance. Requires knowledge of Microsoft Office. WORK ENVIRONMENT Duties are performed in an office setting and include physical demands such as the manual dexterity and skill to operate standard office equipment. Reasonable accommodations may be made to enable people with disabilities to perform the essential functions of this position. Busey believes that diversity and inclusion among our teammates is critical to our success as a company, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool. Equal Opportunity Employment is a priority for Busey and all qualified applicants will receive consideration regardless of race, color, religion, national origin, genetic information, sex (including pregnancy), age, sexual orientation, gender (including gender identity and expression), marital status, military status, veterans status, citizenship status, disability, order of protection or any other characteristic protected by applicable law or other non-merit based factors.

Keywords: First Busey Corporation, Glenview , Commercial Real Estate Service Coordinator, Other , Glenview, Illinois