Front of House / Back of the House Team Member
Company: McAlister's Deli Glenview
Location: Glenview
Posted on: May 12, 2022
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Job Description:
Full Job Description Description: Be a "Tour Guide" to the
McAlister's experience; help our guest navigate our entire dining
system from ordering, seating and delivery. To ensure that all of
our guest experience the McAlister's Touch. Weekly business to
business promotion of the McAlister's Brand. Growth of Community
through visiting local areas for partnership with McAlister's. Ex.
Libraries, Schools, Police Stations, Day Care Centers, etc.
Responsibilities: Take orders accurately, timely, and offer menu
assistance through suggestively selling beverages, sides, and
desserts to complement each guest order. Enter orders into the POS
System; accept payments using proper cash handling procedures.
Deliver perfectly prepared and presented food, ensuring that every
guest item meets McAlister's' Standards. Answer the phone/take
orders/Uber monitoring; treating phone guest as we would our dining
guest. Perform daily calls following the McAlister's tracking
system form for all catering orders and growth opportunities. Daily
delivery to local business tracked and recorded via the McAlister's
tools. Promoting the brand to ensure growth. Weekly goals set with
the GM/DM for catering sales. Weekly update provided to GM/DM on
development of the catering business - On recap form provided
Perform opening, closing, daily cleaning, and sidework duties as
required. Show a commitment to cleanliness and safety: Pick-up
trash and debris anywhere including bathrooms and outside areas.
Report all safety concerns to a member of management immediately Be
at work on time, in clean-pressed and fitted uniform per
McAlister's Uniform Policy. Requirements: Perform duties which
require bending and reaching. Lift and transport 10-20-pound bus
tubs/trays, dining chairs, booster seats, and high chairs Stand
and/or walk for up to 8+ hours Maintain a well-groomed appearance
and follow uniform standards Practice all safety and sanitation
standards, including (but not limited to) using a step stool to
reach items above eye level, safely using all cleaning equipment
and chemicals. Remain calm in a (sometimes) fast-paced atmosphere
Demonstrate a high level of organization, attention to detail and
sense of urgency. Display a positive and outwardly friendly
attitude towards all guest. Live the McAlister's Touch Is flexible
with regard to schedule requirements and available to work during
the hours required by the business Obtain a State of Illinois
approved Food Handler's license - Must be maintained per State
Mandates...
Keywords: McAlister's Deli Glenview, Glenview , Front of House / Back of the House Team Member, Other , Glenview, Illinois
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