Customer Service Representative
Company: Zoom Drain North Shore Chicago
Location: Glenview
Posted on: March 16, 2023
Job Description:
At Zoom, we take great care in cultivating the careers of our
employees. We offer training and room for growth because we
recognize that career advancement is a large part of job
satisfaction.
Customer Service Benefits - WHAT WE OFFER
- Medical / Dental Benefits
- Paid Sick Days / Holidays
- Company Gatherings
- Recognition & Rewards
- Positive Team Atmosphere Customer Service Responsibilities -
WHAT YOU'LL BE DOING
- Effectively manage incoming calls
- Build sustainable relationships of trust through open and
interactive communication
- Provide accurate, valid, and complete information by using the
right methods/tools
- Meet personal/team sales targets and call handling quotas
- Handle complaints, provide appropriate solutions and
alternatives within the time limits and follow up to ensure
resolution
- Keep records of customer interactions, process customer
accounts, and file documents
- Follow communication procedures, guidelines, and policies
- Go the extra mile to engage customers Customer Service
Qualifications - WHAT YOU BRING
- Bilingual in Spanish, a plus!
- CRM or POS experience preferred
- Dependability
- Strong phone contact handling skills and active listening
- Customer orientation and ability to adapt/respond to different
types of customers
- Excellent communication skills
- Ability to multi-task, prioritize, and manage time effectively
*Each location is independently owned and operated Powered by
JazzHR
Keywords: Zoom Drain North Shore Chicago, Glenview , Customer Service Representative, Other , Glenview, Illinois
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