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Head of Manufacturing Quality

Company: Kraft-Heinz
Location: Glenview
Posted on: April 2, 2024

Job Description:

General information

All posting locations: Glenview, Illinois, United States of America

Job Function: 07 - Quality

Date Published: 14-Mar-2024

Ref #: R-80434

Description & Requirements

Our Company

The Kraft Heinz Company is revolutionizing the food industry - we will be the most profitable food company powered by the most talented people with unwavering commitment to our communities, leading brands and highest product quality in every category in which we compete. As a global food and beverage powerhouse, Kraft Heinz represents over $29 billion in revenue and is the 3rd largest food and beverage company in North America and 5th largest in the world. At Kraft Heinz, to be the BEST food company, growing a BETTER world is more than a dream - it is our GLOBAL VISION. To be the best, we want the best - best brands, best practices and, most importantly, the best people.

Owners Only!

This is a role for someone who craves a global challenge balanced by the desire to be accountable for delivering against the model in the largest business unit for Kraft Heinz. It is both a strategic and a tactical position. Those that do not want to get their hands dirty or build out a function against a blank slate without buying pre-packaged solutions should not apply.

Position Overview:

  • The Head of Manufacturing Quality is responsible for leading the Kraft Heinz Food Safety and Quality activities for the entire North America network (Meat, BSN, Frozen & Lunchables, Sauces Meals & Desserts, Cheese & Dairy, Canada); assuring manufacturing compliance to all Kraft Heinz specifications, regulatory requirements and continuous improvement of product quality. This position will provide quality and food safety information to business unit partners to manage risks for their respective manufacturing locations, and customers. This position reports to the Head of Quality for North America. This position will have roughly 7 direct reports consisting of the Quality Pod Leads for each BU.

    Additional Responsibilities:
    • Develop and enact quality system strategies to promote and enhance quality processes in manufacturing operations, including capital plans, facility improvements, product protection device recommendations, etc.
    • Develop goals and metrics to demonstrate progress as well as adherence to Factory Quality goals aligned to business goals (could include complaint reduction goals, Right First time percentages, etc.)
    • Attain and / or Sustain GFSI certification and QRMP progress for all BU factories
    • Assure that Factory incentive goals include Quality and Food Safety elements
    • Support new product, package or process development with appropriate Quality Assurance risk measurement tools (CQV, FMEA, etc.).
    • Support Brand Maintenance and Value Engineering activities with data analysis on Quality attributes
    • Root Cause investigation and Corrective Action responses for consumer or customer complaints
    • Proactively review regulatory environment and maintain positive working relationship with all governmental agencies, specifically to include USDA FSIS and FDA FSMA regulations.
    • Support Quality specifications, policies, data and documentation for all BU Factories
    • Support training needs for factory QA leaders and factory line workers in the areas of quality and food safety
    • Collaborate with I.T., Heinz US, R&D, Packaging, Consumer Relations, Operations and Logistics and any other functional partners
    • Collaborate with Global Quality Council members and committees, contributing to global policy review and quality systems review, decision making and development
    • Collaborate with Head of Quality Excellence to drive the execution of standard programs, policies, and procedures across the NA network; collaborate with Head of Quality Innovation to support innovation related activities (i.e. - commercialization process) and NPD initiatives

      The ideal candidate will possess the following:
      • Knowledge of food manufacturing processes and packaging
        • Knowledge of the Business in regards to specifications, Quality Systems, users, intended purpose, etc.
        • Ability to work with cross-functional partners in effective problem-solving and solutions management
        • Leadership and Collaboration
        • Working Knowledge and experience in Statistics, SPC and data analysis
        • Ability to travel 35-40% to visit company owned factories
        • Knowledge of business and management principles involved in strategic planning, resource allocation, production methods, and coordination of people and resources.
        • Reasonable knowledge of scientific techniques, raw materials, production processes, quality assurance, costs and techniques for maximizing the effectiveness of Quality and Food Safety Systems.
        • Extensive knowledge of Continuous Improvement Tools such as Six Sigma Green, Yellow or Black Belt or Lean certification for use in Quality, Product and Process Improvement.

          • Minimum of a B.Sc. in Food Science or related sciences / technological field and minimum 8 years' experience in a Food Related or Scientific Related field preferred.
          • Demonstrate ability to understand food manufacturing.
          • Demonstrate ability to problem solve and extensive use of Quality tools such as Six Sigma, Lean, Root Cause Analysis, etc.
          • Demonstrate ability to work with cross-functional groups within the organization
          • Demonstrate ability to recruit, manage and retain others effectively

            About Us

            Kraft Heinz is a global food company with a delicious heritage. With iconic and emerging food and beverage brands around the world, we deliver the best taste, fun and quality to every meal table we touch. We're on a mission to disrupt not only our own business, but the global food industry. A consumer obsession and unexpected partnerships fuel our progress as we drive innovation across every part of our company.

            Around the world, our people are connected by a culture of ownership, agility and endless curiosity. We also believe in being good humans, who are working to improve our company, communities, and planet. We're proud of where we've been - and even more thrilled about where we're headed - as we nourish the world and lead the future of food.

            Why Us

            We grow our people to grow our business. We champion great people who bring ambition, curiosity, and high performance to the table as the guardians of our beloved and nostalgic brands. Good isn't good enough. We choose greatness every day by challenging the ordinary and making bold decisions. All while celebrating our wins - and our failures - as we work together to lead the future of food.

            Challenging the status quo takes talent. We invest in your purpose and potential by developing skills and nurturing strengths that leave a legacy on our business and a lasting impact on your career. Because great people make great companies, and we're growing something great here at Kraft Heinz.

            Office Collaboration & Hybrid Work Environment

            We believe our office environment fuels our collaboration, connection & community as an organization and allows our employees to grow toward greatness. We also believe providing a more flexible and agile model is essential in today's workplace. A majority of our office-based employees will be able to work remotely for up to two days each week. Additionally, employees who are subject to this hybrid model will be eligible to work from anywhere for up to six weeks in a rolling 12-month period (in maximum two-week increments and according to benefits and tax guidelines). Some jobs may be required to be performed fully in office depending on the role's responsibilities and requirements.

            Kraft Heinz is an Equal Opportunity Employer that prohibits discrimination or harassment of any type. All qualified applicants are considered for employment without regard to race, color, national origin, age, sex, sexual orientation, gender, gender identity or expression, disability status, protected veteran status, or any other characteristic protected by law. Applicants who require an accommodation to participate in the job application or hiring process should contact

Keywords: Kraft-Heinz, Glenview , Head of Manufacturing Quality, Other , Glenview, Illinois

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