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Electronic Service Representative

Company: Abt
Location: Glenview
Posted on: January 15, 2022

Job Description:

Abt Electronics has an immediate opening for the position of an Electronic Service Representative. We are a family owned company that has been in business since 1936 and continues to experience strong growth year after year. Abt Electronics specializes in electronics, appliance & furniture sales, delivery, installation and servicing all the products we sell. We are a perennial winner of the Chicago Tribune's Top Workplace Award. We are looking for a highly motivated, flexible & friendly Electronic Service Representative to join our team. If this is you, we want to hear from you!In addition, must be comfortable contributing/working in an entrepreneurial, fast-paced and fun work environment. Primary duties include:

  • Assist customers over the phone with their electronic service needs
  • Basic troubleshooting & tech support for consumer electronics
  • Process returns & exchanges
  • Create service tickets to document customers' needs & dispatch service techs to customers' homes
  • Assist customers with purchasing accessories, replacement parts & carry in repairs Job Requirements:
    • Basic operational knowledge of consumer electronics
    • Strong computer skills
    • Ability to take initiative & make decisions
    • Approachable & outgoing personality
    • Scheduling includes night & weekend hours
    • Must be able to stand for long periods of time
    • Ability to lift up to 75lbs
    • Bi-lingual a plusWe offer our team members:
      • Hourly rate starting at $18.00 or more based upon experience
      • Yearly performance review
      • Potential for advancement
      • Medical/Dental (Blue Cross and Blue Shield PPO Network) & Vision (VSP)
      • 401(k) (Charles Schwab) which includes a matching program
      • Life & Disability insurance (Lincoln Financial)
      • Generous Paid Time Off/Sick Pay Program
      • Continued training & career development
      • Employee discounts on all products we sell
      • Performance based bonus programs

Keywords: Abt, Glenview , Electronic Service Representative, Sales , Glenview, Illinois

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